At Sally Outlet, we’re committed to delivering your Sally hair styling tools with care, speed, and transparency. Below is our complete shipping policy, structured to meet ensure a smooth shopping experience for our customers.

 Shipping Destination

We currently ship within the United States only.

⏰ Order Cut-Off Time

  • Cut-off Time: Orders placed before 10:00 am (GMT-08:00) Pacific Time, Los Angeles (Monday - Friday), begin processing the same day.
  • Orders placed after this time, on weekends, or on holidays will be processed the next business day.

 Handling Time

  • Handling Time: 2–4 business days
  • Business Days: Monday to Friday
  • During this period, we carefully verify, pack, and prepare your order for shipping.

Transit & Delivery Time

  • Transit Time: 5–7 business days
  • Shipping Days: Monday to Friday
  • Total Estimated Delivery Time: 7–11 business days (handling + transit)

Please note that delivery timelines may vary slightly due to holidays or shipping carrier delays.

Shipping Rates & Conditions

  • Currency: USD

Shipping Rate:

  • $15 shipping under the purchase of $79 on all U.S. orders 
  • Free Shipping on all orders above $80 on all U.S. orders 

Additional Info

  • You’ll receive tracking details via email once your order ships.
  • If your delivery is delayed beyond the expected window, please contact our team for prompt assistance.

📞 Contact Us

📍 9802 Caballero Drive, Houston, TX 77078, USA
📧 sales@sallyoutlet.com
📞  +1 713 631 1332
🕒 10:00 am - 6:00 pm (GMT-08:00) Pacific Time, Los Angeles (Monday - Friday)
⏱️ Response time: typically within 24–48 hours